Six Sigma Quality

An introduction to Six Sigma, which will both explain the concepts and use of the techniques of Six Sigma.

1. Explain the Define, Measure, Analyse, Improve and Control steps in Six Sigma. 

2. Use 'Define' phase tools to decide on the process improvement of a Six Sigma project

3. Determine the current performance using a variety of 'Measure' tools

4. Use the 'Analyse' tools, including inferential statistics to determine the issues to be addressed.

5. Use the 'Improve' tools, to experiment and assess the process optimisation.

6. 'Control' the process to verify the variances are corrected, select appropriate statistical process control (SPC) techniques.